Long-standing debt is a nuisance for both creditor and debtor. It can damage their professional relationship and trust especially when the one who owes the money is not cooperating or communicating at all. Sending out a letter to the debtor is one way to call his attention and this can be done even before the assistance of a collections agency.
Mindful creditors are smart when it comes to letters requiring action and response from their debtors. One good example is a prepared reminder from a credit card company or a service provider clearly stating their intentions of hiring a collections agency if due payments are not forwarded within a specific period. Some creditors give at least thirty days for their delinquent clients to pay off their dues in full; while others may have a leeway of up to ninety days.
In a perfect word, no one wants to hire a collections agency to do the cold calling and drafting of debt collection letters. But these agencies can also be the last resort if all attempts to communicate with your debtor fail. And of course, a professional collections company will abide by the guidelines that protect customers