Some collectors would call you every day. It is distressing because the conversation is repetitive. He tells you that your account is delinquent and you tell him that you cannot pay (probably because you lost your job or you spent a lot on medical bills). Whatever it is, the debt collector continues to tell you that he will continue the collection efforts. You can request him to stop calling you and tell him that you will write a certified letter. The calls may continue until they have received the letter.
You can ask the debt collector to stop calling you on your next conversation but writing a letter to the debt collection agency is the surefire way to make the calls stop. In your letter, ask the collection agency to verify the debt and stop calling you unless they have already verified it. It will usually take long for them to verify the debt. Sometimes, it is impossible for them to do it.
Many debts are passed on to third party collection agencies by assignment or purchase. With assignment, the original creditor hires them only to collect but the debt is still in the original creditor. With purchase, you now own the collection agency. Whatever the case is, you don’t know the collector simply because you borrowed money from a different agency or company. No one in his right mind will give a huge amount of money to someone he just met, right? A verification of debt is indeed needed.
The Fair Debt Collection Practices Act gives you the right to ask the debt collection agencies to verify the debt and prove that they are collecting for the original creditor. The proofs may include a hard copy of the debt transfer or purchase where your account is included in the batch. Watch out for the collection agencies that send only a cover letter where you see a page signed by the original creditor and the collection agency stating the purchase of debt. Look for the list of sold debt account number and name.
The FDCPA also gives the third party collection agencies a deadline in verifying the debts. They need to send the verification letter within five days. It must include important details such as the name of the original creditor and the amount of your debt. You can dispute their verification letter within 30 days and make the collection agency a proof that it is your debt. They don’t have a deadline for this and their collectors can still contact you unless you formally ask them to stop phone communications through a certified mail return receipt requested. The proofs must include a proof that the collection agency holds your debt, a history of your payment and a copy of your original contract (the one with the original creditor).